When are orders dispatched?

  • *If you order before 11:59am, Mon-Fri, your order will be dispatched the same (business) day from our Sydney warehouse (as long as there are no stock shortages). Allow 1-2 hrs for the order to reflect on the warehouse' system for order processing.
  • Orders are dispatched Monday through Friday (except public holidays.) Unfortunately the postal system doesn't operate on the weekend.
  • If you order on a Friday afternoon, you can expect dispatch on the following Monday (assuming no public holidays get in the way!)

Important:

  • During peak sale periods (Easter Sale, Mid Year Sale,, Black Friday, Cyber Monday, Boxing Day and End of Year Sale) we cannot always meet our same business day despatch goals and orders may become backlogged in our warehouse.
  • We send orders in chronological order from our warehouse and cannot prioritise orders to jump the queue during these sale periods.