---
title: What if there's an issue with the delivery of my order?
description: If you are having issues with the delivery of your order the fastest way to get an answer is to contact the service provider in which we have sent your parcel through.
---

[Back to home](https://help.befreedom.com.au/)

- [ Orders & Shipping
  
  
  
  ](https://help.befreedom.com.au/orders-shipping) 
    - [ Delivery Information ](https://help.befreedom.com.au/orders-shipping#delivery-information)
    - [ Tracking & Order Management ](https://help.befreedom.com.au/orders-shipping#tracking-order-management)
- [ Returns & Refunds 
  
  ](https://help.befreedom.com.au/returns-refunds)
- [ FAQs
  
  
  
  ](https://help.befreedom.com.au/faqs) 
    - [ Freedom's Guarantee, about us, and more ](https://help.befreedom.com.au/faqs#freedoms-guarantee-about-us-and-more)
    - [ Products, stock, and more ](https://help.befreedom.com.au/faqs#products-stock-and-more)
- [ Getting started 
  
  ](https://help.befreedom.com.au/getting-started)
- [ Give Back With Us!
  
  
  
  ](https://help.befreedom.com.au/give-back-with-us) 
    - [ Our Causes ](https://help.befreedom.com.au/give-back-with-us#our-causes)
- [ My Account
  
  
  
  ](https://help.befreedom.com.au/my-account) 
    - [ My Customer Portal ](https://help.befreedom.com.au/my-account#my-customer-portal)

# What if there's an issue with the delivery of my order?

If you are having issues with the delivery of your order the fastest way to get an answer is to contact the service provider in which we have sent your parcel through.