In the unlikely event there is an issue with your order, you will be notified by one of our team as soon as possible.
Generally, If you have ordered a product and it is out of stock, we will make contact to suggest an alternative by either phone call or email before sending out the rest of your order.
Important: If you have made an order during a sale period (Easter Sale, Mid Year Sale, TWL Week, Black Friday, Cyber Monday, Boxing Day and End of Year Sale) we will refund you for that item, using the payment method you used, and immediately send out the rest of your order. We will inform you of this by email.