My Afterpay was declined, what's wrong?

The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.

There are a few reasons why a payment can be declined with Afterpay:

  • Your first payment amount must be available at the time of purchase - even if you have nothing to pay today
  • Your Afterpay account has overdue payments owing
  • The Afterpay risk management department has declined your payment
  • For any questions regarding your Afterpay payment please contact Afterpay.

For more details, you can get in touch with Afterpay.